2 down, 2 to go

Well we're already two weeks into the new year and in only another two January will be over. Time certainly does fly when your having fun/working hard/ doing not much at all ( delete as applicable to you:-)

Well the weather is finally breaking as we had a lot of rain today which did a good job of getting rid of most of the lingering snow. Of course their now warning about the risk of flash flooding in a lot of places and lets not forget that their forecasting even more cold weather to come as they reckon this weekend will be the last 'warm' ( probably going to be a relative term) weekend for a while.

Lets hope that the weatherman are forecasting with their usual accuracy.

The break in the weather has meant that a lot of people have got back to work over the past couple of days which has meant that things have got really rather mental. We took just under 3000 calls in 2 and a half hours today! They have also decided that it was time for myself and the rest of my training cohort to go onto 'standard' release. Which basically means as soon as one call ends, if there's another person waiting they'll come through to you straight away. No waiting, you just hear the beep that announces the call and away you go. Again and again and again!

It's a very challenging job, but it's also a lot of fun. It's certainly been stretching me and has let me develop some new skills very quickly. Not least of which is being able to maintain a zen like sense of calm despite the urge to feel completly exsparated!

However that is work and that's for the week. It's the weekend now which means two whole days just for me.

Later folks.